Shipping Information
Welcome to Glycee’s Shipping Information Page
At Glycee, we are dedicated to delivering your chosen cosmetic products swiftly and securely, straight from our store to your door. We value transparency and clarity, especially when it comes to shipping your orders. Below, you’ll find comprehensive details about our shipping processes and policies.
Shipping Destinations
We proudly offer international shipping, bringing our premium cosmetic products to beauty enthusiasts around the globe. Please keep in mind that shipping times can vary due to the specific postal services of each destination country.
Standard Shipping Length
For international orders, our standard shipping timeframe ranges from 3-12 working days. This period accounts for the necessary steps of order processing, packaging, and transit. While we strive to meet these timelines, please note that the final delivery time may also depend on the efficiency of the local postal service in your area.
Shipping Costs
The cost of shipping is determined based on the weight and dimensions of your order and the destination country. You will be able to review and confirm the shipping fee at checkout before finalizing your purchase.
Order Processing
We aim to process orders within 1-2 business days. Following dispatch, you will receive a confirmation email with a tracking number, enabling you to track your order’s progress.
Customs, Duties, and Taxes
International shipments may incur customs fees, duties, and taxes, which are not covered by our shipping fees. These additional charges are set by the customs office of the destination country and must be paid by the recipient. For detailed information, please contact your local customs office.
Potential Shipping Delays
We are committed to prompt delivery, but please be advised that shipping times can be affected by factors beyond our control, such as customs clearance processes and delays within the local postal system. Additionally, during periods of high global postage congestion, such as holiday seasons, shipments may experience further delays.
Disclaimer for Shipping Delays
Glycee is not responsible for delays in shipping caused by international customs issues or any other circumstances beyond our control. We appreciate your understanding and patience during such delays.
Damaged or Lost Packages
If your package is lost or arrives damaged, please contact us immediately at contact@glycee.com with your order number. Our team is dedicated to resolving any issues swiftly and to your satisfaction.
Contact Us
For any inquiries or concerns regarding shipping or your order, our customer service team is here to help. Please reach out to us through the following:
contact@glycee.com
Thank you for choosing Glycee. We are excited to serve you and ensure your shopping experience is as smooth and enjoyable as possible.